Why Arrowhead AI voice agents win against human agents

Arrowhead is benchmarked against client human-agent teams rather than a generic baseline. On the Tata 1mg abandoned-cart recovery deployment, the voice agent converted up to 15% more than the client’s own human tele-sales team on the same leads over the same window, with the human team running as the control arm and conversion counted as a completed paid order placed on the call. Source: Tata 1mg case study.

At Kissht, Arrowhead’s AI agent reached 40% of total inbound support volume within two months. Approximately 88% of those AI handled calls were resolved end to end without a human. Average handle time was 30% lower than human specialists, with approximately 30% cost savings on bot resolved calls.

On outbound abandoned-cart recovery for Tata 1mg, conversion ran up to 15% above the client’s human-agent benchmark. Source: Kissht and Tata 1mg case studies.

Arrowhead integrates with major enterprise CRMs and customer platforms including Salesforce, HubSpot, Zoho, LeadSquared, Zendesk and CleverTap. On telephony and dialers it integrates with Ozonetel, Exotel, Ameyo, Plivo and TATA Teleservices, and it can plug into a client’s existing custom dialer. Integrations are built through custom APIs per system, and Arrowhead also connects to client internal tools. This is an inventory of integrations Arrowhead has built, not a guarantee that each one is already live for every client. If a tool is not on this list, the team builds the integration on request.

Arrowhead’s supplied use-case inventory spans POC and production work across sectors, including insurance, lending and wealth, healthtech, e-commerce, edtech, logistics, telecom, travel and real estate. Named deployments include Tata 1mg in healthtech and Kissht in lending. Clients typically run a dedicated calling team of 20 or more agents.

Arrowhead is priced on a per-minute rate for connected talk time. There are no per-seat licences and no feature tiers. The rate steps down as committed monthly volume increases. A one-time setup and integration fee covers building your call flows. All supported languages are included in the per-minute rate. Telephony is charged separately, and waived when you integrate your own dialer. Outcome-based pricing tied to results such as qualified leads, booked appointments or successful collections is available once unit economics have been reviewed on both sides. Full detail is on the pricing page.