Why Arrowhead AI voice agents win against human agents

Arrowhead is benchmarked against client human-agent teams rather than a generic baseline. On the Tata 1mg abandoned-cart recovery deployment, the voice agent converted up to 15% more than the client’s own human tele-sales team on the same leads over the same window, with the human team running as the control arm and conversion counted as a completed paid order placed on the call. Source: Tata 1mg case study.

On inbound customer support for Kissht, a digital-lending NBFC, Arrowhead handled 100% of the volume on the relevant use cases and resolved over 70% of total inbound volume end to end, delivering up to a 20% increase in customer NPS, up to a 30% reduction in average handle time and 60% lower cost than human agents.

On outbound abandoned-cart recovery for Tata 1mg, conversion ran up to 15% above the client’s human-agent benchmark. Source: Kissht and Tata 1mg case studies.

Arrowhead integrates with major enterprise CRMs and customer platforms including Salesforce, HubSpot, Zoho, LeadSquared, Zendesk and CleverTap. On telephony and dialers it integrates with Ozonetel, Exotel, Ameyo, Plivo and TATA Teleservices, and it can plug into a client’s existing custom dialer. Integrations are built through custom APIs per system, and Arrowhead also connects to client internal tools. If a tool is not on this list, the team builds the integration on request.

Arrowhead runs production deployments across BFSI — covering insurance, lending and wealth — as well as healthtech, e-commerce, edtech, logistics, telecom, travel and real estate. Named deployments include Tata 1mg in healthtech and Kissht in BFSI lending. Clients typically run a dedicated calling team of 20 or more agents.

Arrowhead is priced on a per-minute rate for connected talk time. There are no per-seat licences and no feature tiers. The rate steps down as committed monthly volume increases. A one-time setup and integration fee covers building your call flows. Base pricing covers Hindi and English; additional languages carry a per-minute premium. Outcome-based pricing tied to results such as qualified leads, booked appointments or successful collections is available once unit economics have been reviewed on both sides. Full detail is on the pricing page.